Service Manager

 

Job Description

Manages crew bosses and crew laborers. Carries out supervisory responsibilities in accordance with Belt Tech policies and applicable laws. Interviews and makes recommendations/decisions for the hiring, training and promotion of crew bosses and crew laborers. Evaluates and provides feedback to these employees regarding their work performance and compliance with policies and rules.  Takes appropriate disciplinary action when necessary.  Addresses complaints and resolves employee problems. Job duties include but are not limited to coordinating work with the sales team and customers for job quotes and scheduling. Handle labor warranty and customer service issues. Invoice labor. Schedule and pursue new business with the sales team. Ensure that all crew laborers and crew bosses are properly trained to perform necessary job duties. Maintain safety equipment and lights. Work with Safety Director to promote safe work practices. Turn in job reports each week in time for payroll to be done. The Service Manager in his discretion may be called upon to assist in the performance of field service work from time to time. The Service Manager works a minimum of 40 hours per week. Pay is salary and the service manager reports to the branch manager.

Benefits:

• 5,000  deductible Health insurance premium paid for employee and family.
• We also offer Dental, Vision and Life insurance at employees’ cost.
• 401K match 3.5% AFTER 1 year of employment.
• 6 paid holidays
• 1 week Paid Vacation at starting date
• $50.00 per diem for overnight trips in addition to rooming
• Company truck will be provided

Business Expenses.  The Company will reimburse Employee for reasonable and necessary expenses incurred in the performance of his duties such as travel.